A Journey of Growth and Development at Park View

My journey at Park View Residential Home began in March 2019, when I joined as a junior care staff member on the night shift. Thanks to the support and opportunities provided by Park View, I have grown and developed both personally and professionally over the years.

Starting as a Junior Carer

When I first started, I was eager to learn and make a difference. Working nights allowed me to develop a deep understanding of our resident's needs and preferences by engaging with them and reviewing their personalised care plans. The management team recognised my dedication and enrolled me in an NVQ Level 3 in Health and Social Care. This opportunity was pivotal in my career progression.

Transitioning to a Senior Carer

After two years on the night shift, I transitioned to a senior carer role on the day shift. This change was challenging initially due to the increased interaction with family members and various healthcare professionals, including doctors, district nurses, and specialists from different organisations. However, this experience enhanced my understanding of the importance of working in partnership with other professionals, increasing my knowledge and skills.

Expanding My Skills and Knowledge

Throughout my time at Park View, I have completed numerous training courses on topics such as dementia, mental health, and fire safety. I expressed an interest in end-of-life care, and my managers supported me by enrolling me in a specialised training course at Overgate Hospice and Huddersfield Royal Infirmary. This course covered pain management, skin integrity, spiritual preferences, and end-of-life care planning, which I recently completed, earning the title of End of Life Champion.

Additionally, I have completed a course in skin integrity and wound care, further enhancing my capabilities as a champion of care. These training opportunities have been invaluable in helping me provide the best possible support to our residents.

Becoming a Team Leader

With continued support from the management team, I have progressed from a senior carer to a team leader. In this role, I work closely with other staff members, supporting their development and ensuring we provide high-quality care to our residents. I have built strong relationships with external professionals, staff, and family members, all of which contribute to the well-being of our residents.

Looking to the Future

Having been at Park View Residential Home for five years, I am now enrolled in an NVQ Level 4 in Health and Social Care, which I aim to complete this year. My goal is to continue learning and developing my skills to provide the best support possible to our residents, staff, family members, and the management team. I am committed to fostering a supportive and collaborative environment that ensures the highest standards of care for everyone at Park View.

My journey at Park View has been incredibly rewarding, and I am grateful for the opportunities and support I have received. I look forward to continuing to grow and make a positive impact on the lives of our residents.

By Jemma Ogden

Team Leader